Does the unit have to be installed by a licensed plumber or electrician?
No. The unit is installed temporarily and has no fixed connections to existing services
What is the maximum distance the ensuite can be placed from services?
The ensuite can be located up to 30 metres from a sewer connection and up to 40 metres from power and water.
How much notice you need before we are able to secure a bathroom from you?
Our bathrooms are very popular and because we have limited units we recommend you contact us as early as possible. A small deposit will secure your booking up to 24 months in advance.
I have been in portaloos before which had an unpleasant odour, does this affect your bathrooms too?
Our bathrooms are of a fresh flushing type which uses freshwater for each flush and they are plumbed into your sewerage so no waste is held in the unit. Chemical-based toilets can have a stronger smell due to the combination of the chemicals which are used and the fact that there is a holding tank for the waste directly beneath the flap on the toilet.
Will the ensuite fit at my place?
Every location is different, you can refer to our overview page which states dimensions as well as our gallery page to look at ensuite.
Does the ensuite need to sit on level ground?
Yes we do require a level area for the ensuite and a firm base such as concrete or paving.
Can we pickup the ensuite ourselves?
No the ensuite requires a specialized trailer to transport it to its destination.
Will the unit work with a septic tank?
Yes, the ensuite are designed to work with septic tanks as well as main sewer so long as there is access to a sewer point i.e.: gully trap or inspection opening.
I have no sewer or septic tank?
We can supply a holding tank at an additional cost. (Pump out fee)
Does it come with connections and hoses?
Yes we supply all hoses and leads to your requirements.
How long will the hot water last?
The hot water unit has a 50 litre capacity and the length of time the hot water will last depends on the length of the shower. A shower can last up to 30 minutes and you will find the hot water service is constantly heating whilst in use.
What if the ensuite stops working?
If for some reason the ensuite stops working then immediately stop using it and call us on 0418344445 and we can discuss the fault and advise you or if the need arrises we will send out a serviceman to repair or replace the ensuite. If the fault is caused by incorrect usage then a service fee will apply
What can and can’t I flush down the toilet?
The only things to go down the toilet are human waste.
2 ply toilet paper (do not use 3 ply as this will cause pump failure)
Do not flush any sanitary products down the toilet a sanitary bin is provided
The pumps can only handle so much waste at any one time so consider a courtesy flush if need be.
Does the toilet need chemicals?
No chemicals are needed as the toilet function the same as a standard toilet.
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Telephone: (03) 8348 5441